Contact Us / F.A.Q.

WHAT IS THE WARRANTY POLICY ON YOUR PRODUCTS?
Read this page for full info, and contact us via that with any problems or questions.

I HAVE A PROBLEM WITH MY UNITED PRODUCT, WHAT SHOULD I DO?
If you feel the issue on your product is something that can be claimed under warranty, then please Read this page for full info, and contact us with the information we require. If it is a technical question that is not answered on the corresponding products page on the site, or something about general maintenance, contact us here.

CAN I BUY DIRECTLY FROM YOUR SITE?
Unfortunately no. If you are interested in a United product, the best thing to do is visit the dealer locator page on our site, and put in your postcode and country. This will either bring up a list of stores that are near you, or the distributor for the country in which you live. If you are still having trouble locating a particular product, contact the distributor for the country in which you live and they will be able to assist you.

HOW MUCH DOES THIS PRODUCT COST?
The fastest way to find our current pricing on any United product is to contact your local bike shop or the contact the distributor for the country in which you live.

WHAT IS THE WEIGHT, SPEC, DETAILS ON YOUR PRODUCTS?
Our product pages have a comprehensive list of every weight, spec and fine detail on all of our products, if you have something that is not covered on the product page of what you are interested in then please contact us.

CAN I HAVE SOME FREE STICKERS?
The best way to get hold of United stickers is to contact the distributor for the country which you live, and they will be able to help you. Some send them out free of charge, some don’t!

WILL UNITED SPONSOR ME?
We like to get to know people first before putting them on any of the teams, whether it is flow or pro, it helps keep our teams family vibe going.

So although we don’t necessarily sponsor based on e-mails or sponsor videos a lot of the time, we always like to check them out to get to know and see the rider a little first. Some of the first steps with regards to sponsorship are getting hooked up through your local bike shop, then possibly a distributor and all this can then lead to a spot on the main team.

We do a lot of travelling and it normally happens where we meet people out there, or get recommendations from our other riders, and that is usually the first steps to getting involved with our team.

Best thing to do is keep on riding, having fun, then hopefully one day something works out, but yeah keep getting out there and enjoying yourself is the key.

235 Responses to Contact Us / F.A.Q.

  1. Hi, This is Hunters friend Noah. hunter has been biking for about a year his skills progress quickly, and he very much enjoys biking. He is 13 years old and his favorite biking terrain is bowl biking. He is also good at street biking.I have been taking pictures and videos lately of Hunter biking. I want to help him get a small sponsership. We are planning on making him a sponser me video. At the moment hunter rides a Untied recurit R3, he has gusset pimp tires and a LA Casa back rim and hub. He has hutch bars, fit grips, And e’clat pedals any parts not listed we do not know what kind of parts they are or they came with the bike. Unfortunately the frame has snapped and and had to be welded and the bars and forks are badly bent. If you reply with a ok we will send a video and send it in to see if you like his stuff.

    Thanks for taking the time to read this,
    Sincerely, Noah Winchester and Hunter Livingstone

    • Hey Noah,

      Cool, thanks for getting in touch and sending some info about Noah.

      Unfortunately at the moment our team is pretty full and we are not really looking for anymore riders. We also like to get to know people first before putting them on any of the teams, whether it is flow or pro, it helps keep our teams family vibe going.

      So although we don’t necessarily sponsor based on e-mails or sponsor videos a lot of the time, we always like to check them out to get to know and see the rider a little first. Some of the first steps with regards to sponsorship are getting hooked up through your local bike shop, then possibly a distributor and all this can then lead to a spot on the main team.

      We do a lot of travelling and it normally happens where we meet people out there, or get recommendations from our other riders, and that is usually the first steps to getting involved with our team.

      Best thing to do is keep on riding, having fun, then hopefully one day something works out, but yeah keep getting out there and enjoying yourself is the key.

      Speak soon,
      Dean.

  2. I have a quick question about your frame specs, in particular the voyage.

    Do you ‘scale up’ the rear end on the 21″ version or is it still the same 13.5″??

    Thanks,
    Andy

  3. Can the Super 8 Spline Drive Sprocket be used LHD on the Nathan Williams Nash Cranks?

    Also is there anywhere where the 30t Super 8 Spline Drive Sprocket can be purchased in a polished colour?

  4. Hi guys.
    I seem to have missed my chance to buy a United coffee mug. Do you have any in guesses on where I might find one in stock? I’m in the States.

    Thanks,
    Tony

  5. What bikes it better? 2013 supreme 18 or 2014 supreme 18? Maybe obviously 2014 because It’s newer but just to make sure.

  6. Hi, I was just wondering what the main differences are between the rigal frame and the mothership frame and which one is stronger?
    Thanks,
    Harry

  7. I was wondering if I dinted my mothership v2, would I be able to get it on warranty or does it have to be cracked?

  8. Hey last week I bought united dinero forks and the stokers have bubbles in them could I get some new ones I only ask because the forks are brand new

  9. My left peddle is stuck and won’t turn. I tried putting WD40 and all purpose oil on it and it still hasn’t loosen…any suggestions would be greatly appreciated…thx Sal

  10. What is the head tube length on a mothership v2?, i was going to buy one to replace the frame on my verde luxe complete, but im not sure if the head tube lengths are the same or not, so i know whether i need to get new forks or not

  11. Hi there, I am looking at buying a United frame but couldn’t find any details on the country of manufacture/place of production? Is there any info on this?
    Regards,
    Peter

    • Hi there,

      Yes it will fit other brands cranks that use a 22mm 48 spline spindle on them! so Animal, Fly etc. as long as their spindles are made with a long enough splined section to accept this.

  12. Hi i just received my brand new kl 40 expert united and i plan on putting on a new chain and sprocket but my chain wont come off, either its too tight or just there might be something that’s holding the hub in place as i can see on the dinero frames so please help me out and i hope i described it helpfully, thanks guys

    • Hi there, If you are unsure of how to get the chain off i would recommend taking the bike to a local bike shop. All you should need to do is loosen the wheel, pop the chain off and use a chain tool to break the chain.

      As i mention, if you are unsure please have a local bike shop look at it otherwise you might cause damage to the bike!

  13. Hey I bought united diners forks recently and it seems one dropout has abit of a lip and I can’t get my axle in. What can I do ?

    • Hi there, sorry to hear that, please contact the shop where you bought the forks and they will be able to look at them and if there is an issue replace them.

      If you have any problems please contact us via the warranty page of our website and we will look into it further.

  14. Hi,

    Bit of a long shot but I don’t suppose you know where I could get hold of the removable cable guide for a 2011 Supreme SU2. I’ve since lost mine, ordered the replacement brake mounts but the cable guide isn’t the same. Too scared to ride dirt brakeless! :)

    Thanks in advance.

  15. hello i have a bike i bought off craigslist here in austin that has U forks on it…i need specs but don’t know if the specs of the U fork is same as V2?

    thanks Todd

  16. Dear United BMX,

    Is there any way to get hold of the decals for a United K40 frame in blue? i.e the decals/stickers that come on the frame when new? I am looking to re-spray my frame and it would be great to apply the original decals again.
    Many thanks,

    Peter

  17. Hey united, I’m currently running a 2013 su3 and am looking for hub gaurds to fit my bike. I know the squad rear hub gaurd is an option, but I’m also looking for front guards too. Could you please lead me into any direction about gaurds compatible with my Su3?

    Thanks united, much appreciated

    ~ Adam

  18. We are throwing our second brett banasiewicz jam to help him and his family pay for his pile of medical bills. what better way to do that, then get a bunch of friends and fans together for a jam, some food, and tons of riding. I was wondering if you would be interested in sponsoring our jam?? i can send our flyer

  19. Hi,

    I wanted to ask if the NATHAN WILLIAMS NASH CRANKS have a spindle that is long enough to fit a 73mm Euro BB? Not only 68mm.
    Thank you,

    Jan

  20. Hi, I recently had my bike stolen whilst I was at work going to get another united of course.. Been looking at the KL40 2014 But I was wondering if you guys know any decent insurer’s and vest ways to lock my bike up when have to.. I’m currently living in Leicester as a student, any help would be much appreciated!

    Thanks
    Richard S

    • Hi Richard, as for insurance, i am not sure, but with locks, all locks can be broken, but if you go with a really good quality D-Lock, such as a Kryptonite (the more expensive ones with the orange plastic) they are usually a little harder to get into! good luck with the new bike

  21. Hello,
    I just wanted to ask when the United Mothership V2 comes out in the new colorways (raw, orange, black) and when would it be available in Germany?
    Thanks and have a nice day.

    Best wishes

    Sinan

  22. hello i am wishing to get a decent bmx bike that i can roll around on. nothing too fancy, just needs to be able to hop up curbs and down steps. only thing i really need is something rust resistant and fairly light. I’m in yokosuka japan on the naval base, its humid and its salty. i might as well just live underwater. if you could help me out with some suggestions that would be great. i am 22 Y\O ,160 lbs, and 69in.

  23. Hi,

    Recently just bought the United Metro spline drive sprocket which is sweet, just wondering if it will work with the nash cranks RHD at all?I really like the look of them but does the spindle only fit one crank arm? I understand the mechanism in the sense that only one side splines are available at any one time for a spline drive sprocket but can the spindle be put in the left crank arm rather than the right?

    Hope that makes sense!

    Thanks
    Jamie

    • Hi Jamie,

      Thanks for the support! no the spline drive sprocket can only be run LHD on the Nash cranks, as these use a 2 pc design, so the the right hand arm sits on a larger 23.8mm diameter section of the spindle!

  24. Hey, could you tell me what’s the spoke sizes on the United Supreme Cassette Rear 2013 Wheel and the United Supreme Front 2013 Wheel ?

    Thank you.

  25. Hello,

    I wanted to see if the Dinero had heat treated head tube, bb & dropouts? I didn’t see this listed on the product page. Also when will the Military Green be available in the US?

    Thanks for your time in responding!

    Sean

  26. hello i brought a united supreme su2 2013 in december and i was riding and my bolt snapped in to my 8 spline i got it out of my 8spline but now i can not find a place that sell them.Do you know where i could get one or do the united shop have are for sale

    thanks from ryan

  27. What is the Chain Line when a United Supreme Bottom Bracket, Nathan Williams Nash Cranks, and Metro Spline Drive Sprocket are used together?

    I plan to install these on my Kona Downside frame, but need to check chainline. I couldn’t find chainline information on your pages.

    http://unitedbikeco.com/products/supreme-bottom-brackets/

    http://unitedbikeco.com/products/united-nathan-williams-nash-cranks/

    http://unitedbikeco.com/products/metro-spline-drive-sprocket/

    http://konaworld.com/downside.cfm

      • What are the minimum and maximum chainlines when the United Supreme Bottom Bracket, Nathan Williams Nash Cranks, and Metro Spline Drive Sprocket are used together?

        Alternately, what is the center-to-right-face dimension of the United Supreme Bottom Bracket, the thickness of the Metro Spline Drive Sprocket ( assuming that the chain is positioned in the center, not inner or outer edge), and the length of the spindle on the Metro Spline Drive Sprocket? Also how much of the spindle is required for the arms and bolts?

        I need to choose a rear hub and cog which are compatible with the chainline range of the sprocket/crank/bb. Otherwise, spacers won’t help.

        Your Nash cranks look awesome, obviously well-engineered, and also the lightest. Spline drive sprocket is also a cool idea. Look forward to using them.

        Thanks for your help.

        • Hi Dave, what type of bike are you putting these cranks on??

          The bottom bracket comes with multiple spacers to allow you to adjust and create the perfect chain line on your particular set up, and it has a 44mm and 50mm centre spacer supplied. The metro sprocket is 8mm thick with centre aligned teeth. The Nash cranks are now supplied with a 150mm wide axle which make it work fine with a standard 74mm bb width on a BMX. Hope this helps!

  28. Hi,
    Which bike would you recommend for my son? The United Recruit RN18 or the United Recruit RNJR. He a beginner,age 8, and is 4’6″.

    thanks,
    Gerry

    • Hi Gerry, I would be inclined to say go for the RNJR, with his height and age this would be better for him as he grows etc, the 18 would be good, but he is likely to grow out of it pretty soon! and with the JR as he grows he can upgrade some parts to make it suit his size rather than the need for a whole new bike. Hope this helps.

  29. Hi,

    I was really looking forward to building a bike based on the United Mothership frame 21″ TT in White. Its seems to be nearly impossible to find it in white anymore. Do you know of any that are still being sold? Thanks.

    • Hi there, it depends on your height, we give a height guideline on the Supreme 18″ page, but at a guess i would say a full size 20″ bike like the Supreme or Recruit would be better.

  30. Hi there,
    I have just ordered an orange Martinez Expert through your dealer Ghost Racing in Vlijtingen (Belgium).
    I was told that this bike will not be available until February 2014.
    Can anything be done to expedite delivery?
    Thanks.

    • Hey Stefan, This would be when the next production run will be available through the distributor. The only way to get one quicker would be if another store has them available, which you can check on our where to buy page, or with the distributor in Belgium which is rock n roll, thanks for the support.

      • That was my first thought as well. Regrettably, only one Belgian dealer of United bmx bikes bothered to reply. That kind of narrows down the options.
        I guess my kid will just have to wait until February. I hope it will be worth the wait.

  31. Hey, I was just wondering if you could send me some of the 22mm mid value spacers in black? I’d be willing to pay a couple of quid for them?

  32. My son Tyler Bush is 11 years old is a good rider for his age. We live out in Corona, California. While he has been through many bikes he is really excited about your new 18 Supreme. It’s not often that you find a stock bike that not only comes in at under 23 pounds put has good parts. We will be sure to post some pictures and videos of him riding his new Supreme on your FB site and will provide feedback on the bike as well. We will also spread the word about United and specifically this bike as we haven’t seen any kids out here with a United bike before. If you can spare a T shirt and some stickers that would be awesome.

    Here are 2 clips of him so you can see what kind of rider he is.
    http://www.youtube.com/watch?v=Bskv6rvizIU
    http://www.youtube.com/watch?v=tK2sJqamYYI

  33. Hi, I wonder if you can help?

    My Son wants a BMX bike for Christmas, and I have been looking around, and United bikes seem to have an excellent reputation, and have a good balance of quality and price.
    However – he is pretty set on a black bike with blue wheels and details (stem, grips, etc)…… your 2014 United x Etnies Recruit fits the bill perfectly except the 20″ top tube probably makes the bike too big for him. He would be better suited with the Recruit Junior, but the colour scheme doesn’t appeal to him at all.
    I wondered if there was an option to have a bike “built”, using the Junior frame, but the blue Etnies Recruit coloured components?

    Hopefully you can find time to read this mail and maybe send me a reply/

    Many Thanks,

    Martyn

    • Hi Martyn,

      glad to hear your son is interested in a United, sorry we cannot do custom builds like that unfortunately, the only thing i can suggest is going for the bike that is the best size for him an upgrading the parts over time for colours!

  34. I was thinking about buying the corey martinez pro complete 2014 and i ride pegs so i was wondering if you guys could tell me which hubguards fit the bike because i dont have a clue?

  35. Hi guys,

    My name is Steven. I make websites for bike shops including United BMX dealers. I’m looking for some additional information about United BMX products including prices and part numbers, would you be able to help me out?

    If you can get me any of this information, that would be great:

    •Hi-Res Images
    •Retail prices (High and low MSRP/MAPPs)
    •Part numbers and UPCs
    •Specs

    Your dealers will be stoked.

    Thanks,
    Steven

  36. hey united I have a 2013 su1 frame and I was wondering will demo 2.35 tires fit? I have just ordered them and im really worried they wont

    • Hey man, they should be fine on there, with bigger tyres they are close on all frames, it is part of the drawback to running such big tyres in the rear, just need to make sure you keep yur wheels straight!

  37. Please Help!!!!!! I am trying to locate an eighteen inch United Supreme for my daughter in time for Christmas.
    Ordered one from Dans Comp and got a call today saying they cant get the bike until february. My Daughter is eight years old and rides at the local skatepark and this will be her first “serious” bike. We spent hours online trying to find the perfect bike and we chose this one due to its relatively low weight, components and quality. Please help. Thanks.

    • Hi there,

      Sorry to hear that! Dans Comp would have been the last people to have that bike in stock for before Christmas and we are completely sold out, apologies for this.

  38. bonjour
    j’ai acheté pour mon fils un bmx UNiTED SU3 2012 et son driver de roue arriere est HS .
    Pouvez vous me dire quel marque et modele peut le remplacer ?
    merci de votre reponse .

  39. Hey guys, I know you don’t really pick people up threw emails but I’ve always wanted to be a part of united so I was wondering if this could be possible via your flow team? I just really like how clean your parts are and you have a also team to back up your brand I just wanna be part of somthing I support not just some dead end company that I’ve never ever looked at haha.

    Here’s a edit from a few nights ago this was filmed in about 35 minutes just having a good time at a local indoor park https://vimeo.com/82475843

    Hopefully you guys like it please get back to me?! I’d be very thankful to hear from you.

    • Hey Kyle, some sweet riding in there, that slam at the beginning looked harsh!

      Unfortunately at the moment our team is pretty full and we are not really looking for anymore riders. We also like to get to know people first before putting them on any of the teams, whether it is flow or pro, it helps keep our teams family vibe going.

      So although we don’t necessarily sponsor based on e-mails or sponsor videos a lot of the time, we always like to check them out to get to know and see the rider a little first. Some of the first steps with regards to sponsorship are getting hooked up through your local bike shop, then possibly a distributor and all this can then lead to a spot on the main team.

      We do a lot of travelling and it normally happens where we meet people out there, or get recommendations from our other riders, and that is usually the first steps to getting involved with our team.

      Best thing to do is keep on riding, having fun, then hopefully one day something works out, but yeah keep getting out there and enjoying yourself is the key.

  40. I lost my brake mounts to my 2013 kl40 expert bike and i am not sure what brake mounts to buy? Could you guys help me out please?

    • Hi there, If you are unsure on how to use it, we would recommend having a bike shop mechanic show, or do it for you so that you don’t cause any problems with the crank set. Basically, the removal tool has two parts, a threaded section with a hexagon end, and then a washer. When installing the cranks you use the washer that will sit inside the arm and when you tighten down on the ends this will push the arm onto the spindle. To remove, you screw the threaded parts into the spindle instead of the spindle bolt, and without the washer on there. You then hit the end of the removal tool to loosen the arms until the arm is loose. Hope this helps!

  41. Do the united replacement 990 thread in style brake mounts work on the united kl40 expert 2013 bike? I’ve asked bike shops and the really don’t anything. Could you help me out I’m wanting to put my brakes back on but i don’t have the mounts.

    • Hi Luke, the brake mounts themselves work yes, they are the same style, the cable guides on this model year are slightly different though, so you would need to contact the distributor for the country in which you live and they should be able to help you out with these parts if you have lost them.

  42. I recently bought the 2014 United Kl40 and when I was putting my pegs on ( Demolition Dumbchuck V3 ) I noticed that the right front side has a very short axel and I was wondering if you have any suggestions?

    • Hi there, it should be long enough for using a peg, however the KL40 range is more geared towards jumping/park/trail riding. Just make sure you don’t have any extra washers on the axle so the wheel nut can sit all the way on there.

  43. I am a high school teacher in Ontario, canada. I have a student who is obsessed with your industry yet has no idea how to become involved in it as a career. Is there anyone who would be willing to talk to him about this? He is an amazing kid, just lacks some direction.

    • Hi there, Usually starting at jobs at local bike shops etc is key, learning about how things work from the ground up is a good start. This will show someone an all around view on many aspects of the industry as a good base to learn from.

  44. hey i wanted to know a couple things. i have a united kl40 trans red 2013 expert fully custom high end parts and i noticed its not in stock at alot of places online and in stores. i was just wondering if you guys could give me an esitmate of what it is worth in future and now 2014 thank you.

  45. I want to change the size of the driver on the rear wheel of a KL40 Pro, do United make a larger driver? or will a different brands driver fit?

    • Hi there, Right now all that is available for that hub is the 9t driver, drivers are pretty hub specific and have tiny tolerances for spacing, so to my knowledge no other drivers fit.

  46. I own a 2013 supreme su1 and was just wondering if the rear hub could be switched from rhd to lhd because i know theres a tutorial for the su3 but internals just arent the same in the su1s hub. If it is possible could you explain it in detail or provide a link to a video

  47. Hey united,
    I was wondering if the Gsport gland hub guard will work with the united dinero forks,
    Since the dropouts on the forks are centered on the fork tubes, will the Gsport gland guards rub against the forks since the tubes on the forks will be closer to the spokes.
    Thanks dudes, please help me out if you can. I’ve already bought the forks but just wondering if I should go for the gland guards.

    Thanks!

    Also love my rigal frame, finally a frame that isn’t fussed on weight but about being tuff as shit.

    • Hey Mitchell,

      Thanks for buying United products! The G-Sport GLAND does rub slightly on the Dinero forks as they are closer. We have seen people use the Eclat front hub guards, S&M Cymbal front guards also work, and ANML also work, but need a little modification. I hope this helps a little, let me know if you need anything else. We are working on a v2 version of the Dinero forks that covers these issues due to the increase in how popular front guards are now!

  48. hey I’m currently in the process of building up a dinero frame with a bunch of united goodies and when i brought my metro sprocket it only went onto the left hand side of the nash cranks i have and i was wondering if it should of came with a different spacer for it to be suited to RHD? Thanks

    • Hi there, is it a spline drive sprocket?? if so, this only works on the left hand side of the frame, for right hand drive you just need a standard metro sprocket, this should have been explained to you when buying the product? let me know if you need any more help, and send us a photo of the bike when it is built, sounds like it will look good!

  49. What top tube size do you suggest for an 11-yr old, about 5’1″ tall?
    Currently he’s on an RN-1, which I think is 20.25″.

    • Hi there, The bike he is on is a pretty good match for his size, for this height we would recommend from a 20 to a 20.25″ top tube, unless he is growing fast then a 20.5″ at a push might be a little big at first, but would last longer.

  50. I got your 2012 su3 complete bike, I know that in the description u guys put the rims down as cinema 777′s (which are a welded joint) and for a long time I’ve been wondering, is the 2012 su3 front rim a welded joint? Cause it really looks like a pinned joint…..(I really just wanna know)

  51. Hi, im thinking about getting the dinero frame and forks in black on the frame the stickers are yellow are the stickers on the forks still yellow, because on other pictures i have seen the stickers on the forks have been different colours e.g. grey

  52. Hello,

    Just wondering if you may have any stock left of the KL pro complete’s?
    This complete was the ideal set up for myself and I’m wanting to get back upon my steed.

    Thanks

  53. hi, i got a martinez pro 2014 a couple of months ago but i have already bent the rear axle clipping a rail on the way up. i need to get replacements for it and dont know were to go. just started riding after a 3 year break and the complete seemed to be the best way to go for now and it is a sick bike. just dont want to have to buy new wheels just yet, just an axle or two

    • Hey man, sorry to hear that, if you go back to the shop or mail order where you bought the bike they will be able to get one in for you. Any other problems please let me know!

      • cheers also, do u know if i can buy any other axles to fit. i got the bike from evans and i do not have much faith in them as they messed me about alot. eg a titainium axle, there are a few out there, i jus dont trust my bike shop and there isnt a decent one near me. i cant even order pegs from evans without them getting it wrong

        • Hey Tim,

          Sorry to hear that. I am not sure if other axles will work, and do not know of any Titanium axles fitting. I have your e-mail from this comment, I will have Josh in our warranty dept contact you about getting a replacement axle sorted.

  54. What size is seat clamp bolt for the untied supreme su2 2012 because i have got that bike and i have rounded the bolt and i need to buy a spare one as a replacement… thanks (:

    • Hi there, if you go back to the shop or mail order where you bought the bike they should be able to get you a replacement bolt, if not they can get one from us as a replacement!

  55. Hi all,
    My name is Keith and I am a project worker for the charity Project Freedom Trust. We run a Mobile Skate park in deprived areas and promote healthy lifestyles. A shop gave me one of your banners which we use on our skate park. The children constantly ask for stickers for their bikes, scooters or helmets. As a charity, we rely heavily on donations and hope that you can help by supplying stickers and banners for promotional use. Our website is: http://www.rampriders.co.uk
    Our Address is Ramp Riders
    15-17 Bridge Street
    Newton-Le-Willows
    WA12 9BE
    I can send some resent photos showing one of your banners put to good use. Thank you for considering such.
    Keith (Ramp Riders)

    • Hi there,

      Thanks for the support!

      right now on the front the best options are S&M Cymbal and G-Sport GLAND. for the rear United Squad, S&M Cymbal or the FBM guard.

    • Hi Ajay,

      Thanks for getting in touch, there is some interesting stuff on there for sure! we don’t have anything currently, but we do sometimes need drawings done for various freelance projects, so i will keep your info down on file and get in touch should anything come up.

    • Hi Florent,

      Here you go!

      SPECS
      75° head tube angle
      Improved clearance for 2.4″ tyres
      100% seamless Japanese 4130 cromo construction
      Top and down tube gussets
      Down tube gusset with de-bossed United logo
      Engraved head tube logo
      Invest cast seat clamp
      Higher stander height
      Wider junction at bb for improved strength
      New dropout shape with improved peg fit
      Heat treated head tube, bb & dropouts
      Beefed up straight gauge & butted tube set
      Dropouts ‘flattened’ on inside for running hub guards when wheel is slammed
      All new graphics
      Gloss Black, Trans Red & Trans Blue

      GEOMETRY
      Top Tube 20.75, 21, 21.25 & 21.5 in
      Chain Stay Length 13.75 in to centre (13.55 in slammed)
      Head Tube Angle 75°
      Seat Tube Angle 71°
      BB Height 11.6 in
      Standover Height 9 in (centre bb to centre tt)
      Weight 5.1 lbs / 2.31 kg (21)

    • Hi there, we can usually tell by looking at it and the overall design. Also there are serial numbers underneath the BB, there are quite a lot of differences from design, to geometry and materials!!

  56. Hello! im looking to purchase a KL40 Expert. In the description of the bike it says something about peg-less park and street riding. I was wondering if i could put pegs on it if i wanted to.
    thanks!

    • Hi there, you can use pegs on it, but the hubs are really designed for pegless riding, it is mainly the rear as it is a female cassette. So any issues on the hub arising from peg use would void the warranty on that part.

  57. Hi,
    We are about to buy our 4 yr old a bike, he is able to peddle and uses his balance bike regularly in the local skate park. We want to transfer his skills on the balance bike to peddle bike. We are struggling to find a bike that will suit him and have been told you have some good stuff coming out in July is this true and can I have some info about it.
    Thank you
    Debi

  58. Hey guys at united! My united beacon v2 got stolen awhile back but I just actually found it and got it back. They took off the original stickers that came on the frame. The yellow ones that say united beacon. I’ve looked all overin bike shops for them and I can find them. Is there any possible way I can get them directly from you guys? Thank you

  59. hi, i have just orderd a united parts kit, the rear supreme wheel comes with a male axle. can i buy a female axle and fit it? i’ve looked on a few sites but can’t find any :-/

  60. Hey guys i was curious about the Martinez complete pro frame its really hard to find a frame in that specs and would really like to purchase it but i was wondering if you guys are making it in a frame only with the same specs just with a long top tube?

    • Hi,

      Unfortunately this frame won’t be available on its own but you can compare the specs to our other aftermarket frames and see what frame would suit you best.

  61. Hi I was wondering if I could get some united mothership stickers I really really want some

    Thanks,
    Dillon McGregor

    • Hey there,

      If you visit the distributor page of our website and contact the distributor for the country in which you live, they will let you know their policy on sending out free stickers.

      We do not send out free stickers direct from here, it is up to the distributor of each country to decide, some will send stickers out for free, some will require a charge and self addressed envelope.

      http://unitedbikeco.com/united-international-distributors/

      Hope this helps.

  62. Hi There,

    Can you provide at least a rough sizing chart for the 4 TT sizes of the new Mothership v3 as relates to a rider’s height?

    I’m about 5’9 1/2″ and don’t have a long torso or particularly long arms- which TT size would you recommend?

    If possible… I’d like the info from you and NOT the local bikeshops, the “dealers” or Dan’s… these guys are nice enough, but they’re order takers, know next to nothing about any of this and are the last place I’d think of asking questions. Whether or not they’re obligated to know or be trained as dealers is a different discussion… but as a practical matter… they don’t know or don’t want to know- these places are kit-bike oriented and, at most, are used to taking a pre-assembled bike out of a box, adding pedals, turning the handlebars 90 degrees and tightening them… and then charging $60-$80 dollars and then calling themselves a pro shop. They do not know what consulting is and think that’s my job and that I should write the manufacturer. So that’s what it’s come to. Not kidding… globalization and mass distribution have killed the custom bike movement as a craft that local bike shops know or practice. So please… give me some useful info on sizing for the new Mothership v3 as relates to a rider’s height.

    Best,

    Randall Frank, Ithaca, NY USA

    • Hi Randall,

      Thanks for getting in contact.

      As you are around 5’9 I would reccomend around a 20.5 or 20.8″ depending on what you prefer. as you have a short torso the 20.5″ will probably be most suited to your height.

      Thanks.

  63. I bought a mother ship frame and parts package from you 2 years ago and was extremely pleased,
    unfortunately my rear hub has finally stripped out at the lock nut so i cant tighten it down all the way, so my main question is, is there a way i can order a new axle or a similar one that would work from you guys if at all possible, going to school and i don’t exactly have the money for a complete rear hub as of right now, hope to hear from back from you soon

    • Hi Alex,

      thanks for your message.

      Unfortunately we don’t have any replacement axles for these bikes anymore as they are an older discontinued model.

      As the bike is 2 years old I recommend upgrading the rear hub as over time your current bearings & driver will start to wear and you will need to replace these also.

      I recommend the Supreme rear hub as this is solid simple and very well priced.

      http://unitedbikeco.com/products/supreme-rear-cassette-hub/

      Thanks,
      Josh.

  64. Hi
    Sorry I had the wrong email on the previous message
    I see that that there has been a redesign of the dropouts on the DINERO V2 FORKS, it looks like there may have been issues with some hub guards not fitting properly. I have a Vandero hub with BSD guards and I am concerned they will not fit. I need forks wright away so I cannot wait for THE v2’s. Can you tell me if these will fit?
    Thanks For your help Danny

    • Hi Danny,

      Your hub guard should fit as long as you run the wheel a little lower in the forks to make sure you have the clearance.

      It may fit fine without moving the wheel down its just a matter of trying first.

      Thanks.

  65. Hi, I´m from Argentina and wanna get an axis of rear hub (supreme su2 2012)need just a fixed kit, not a hole hub. May I now where to buy it by internet? thanks

    • Hi,

      As this is an old model bike we don’t have any replacement axles available.

      As the bike is now quite old it would be worth upgrading the whole rear hub.

      Thanks.

  66. Hey there, I’m panting my Mothershipv2 Frame and I want the original stickers for it again. Is it possible to get a new set and for how much?

    Thanks.

    • Hi,

      The 2.4 direct tyre in white will be available worldwide in around 1-2 weeks, please contact your local BMX store or mail-order and see when they are to receive them.

  67. I had a question on the width of the 2015 united supreme fa front hub I’m getting one and was wondering, trying to find a hub guard to fit so, I can protect my invest me

    • Hi Josh, The Cinema zx front hub guard works on this front hub, also you would be looking at a 21″ – 21.5″ TT as you are quite tall this would be best suited to you.

      As for the free coaster hub, the hub on the bike is Male axle and the hub separately is a female axle.

      Thanks.

  68. Sorry one more question on the united Martinez expert free coaster it the free coaster the female i see on your site or regular? Jw thanks for your help

    • Hi David,

      We no longer have the 2012 decals available unfortunately.

      You can find assorted United sticker packs still available that you could use on your seat tube.

      Thanks.

  69. I just got the united expert freecoaster complete and was wondering how to adjust the slack can you help me out thank you

  70. Hi, I just ordered some 990 brake mounts for my United voyage V1 and the piece where the actual brake mounts won’t screw in. Please get back to me. Thanks!

  71. Hi I just want to know, I got a united Rigal frame and I’ve had it for about 2 months now and it already has a dent in it. my friend says that the Rigal frames are dent proof? Is that true? Thanks. And by the way I’m loving the frame!

    • Hi Reece,

      Thanks for you message.

      No frame is dent proof, some frames are more dent resistant than others whether it has ovalised tubing or gussets etc.

      As long as the dent isn’t too big or isn’t causing the tubing to bend then your frame is still structually fine to ride.

      Thanks.

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