WHAT IS THE WARRANTY POLICY ON YOUR PRODUCTS?
Read this page for full info, and contact us via that with any problems or questions.
I HAVE A PROBLEM WITH MY UNITED PRODUCT, WHAT SHOULD I DO?
If you feel the issue on your product is something that can be claimed under warranty, then please Read this page for full info, and contact us with the information we require. If it is a technical question that is not answered on the corresponding products page on the site, or something about general maintenance, contact us here.
CAN I BUY DIRECTLY FROM YOUR SITE?
Unfortunately no. If you are interested in a United product, the best thing to do is visit the dealer locator page on our site, and put in your postcode and country. This will either bring up a list of stores that are near you, or the distributor for the country in which you live. If you are still having trouble locating a particular product, contact the distributor for the country in which you live and they will be able to assist you.
WHAT IS THE WEIGHT, SPEC, DETAILS ON YOUR PRODUCTS?
Our product pages have a comprehensive list of every weight, spec and fine detail on all of our products, if you have something that is not covered on the product page of what you are interested in then please contact us.
CAN I HAVE SOME FREE STICKERS?
The best way to get hold of United stickers is to contact the distributor for the country which you live, and they will be able to help you. Some send them out free of charge, some don’t!
WILL UNITED SPONSOR ME?
We like to get to know people first before putting them on any of the teams, whether it is flow or pro, it helps keep our teams family vibe going.
So although we don’t necessarily sponsor based on e-mails or sponsor videos a lot of the time, we always like to check them out to get to know and see the rider a little first. Some of the first steps with regards to sponsorship are getting hooked up through your local bike shop, then possibly a distributor and all this can then lead to a spot on the main team.
We do a lot of travelling and it normally happens where we meet people out there, or get recommendations from our other riders, and that is usually the first steps to getting involved with our team.
Best thing to do is keep on riding, having fun, then hopefully one day something works out, but yeah keep getting out there and enjoying yourself is the key.